Essentials of Stakeholder Management training Course
Course Overview
Course Objectives
- Understand what good stakeholder management looks like
- Identify their style of stakeholder management along with the needs of their customer.
- Recognize ways of securing stakeholder agreement.
- Distinguish the 6 different persuasion styles.
- State various methods to build an ongoing relationship
- Better understand your own preferences, behaviors, and working styles
- Develop a technique to gauge the preferences, behaviors, and working styles of others
- Learn how to use that knowledge and understanding to build effective working relationships
- Consider your existing stakeholder relationships and what steps you might take to improve those
Course Audience
Course Methodology
- Lecturer-led presentations to provide core concepts and frameworks.
- Case studies and real-life scenarios to illustrate best practices in stakeholder management.
- Group discussions and role-plays to practice negotiation, communication, and conflict resolution skills.
- Practical exercises and simulations to apply stakeholder mapping and engagement strategies.
- Action planning sessions to ensure participants can transfer learning to their workplace.
Course Outline
Day 1: Stakeholder Mapping and Analysis
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Introduction to stakeholder mapping.
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Analysis models and tools for identifying key stakeholders.
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Determining “who to influence” in different contexts.
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Developing your own stakeholder mapping model.
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Understanding stakeholder motivations: “What makes them tick?”
Day 2: Insights from Stakeholder Mapping
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Critical considerations when mapping stakeholders.
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Leveraging position, knowledge, or personal power.
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Identifying influence channels and power dynamics.
Day 3: Personality Preferences and Influence
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Identifying your own personality preferences.
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Understanding how different personality types are influenced.
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Tailoring approaches to influence others effectively.
Day 4: Influencing Strategies
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Building a roadmap for successful influencing.
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Exploring different types of influencing strategies.
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Push vs. pull influencing behaviors.
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Tools, skills, and behaviors of highly effective influencers.
Day 5: Effective Communication with Stakeholders
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Understanding communication preferences.
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Managing meaningful conversations with stakeholders.
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Selecting appropriate communication methodologies.
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Crafting and delivering messages that drive impact.
Certificates