Advanced Contract Administration and Performance Benchmarking
Course Overview
Course Objectives
Upon successful completion of this course, participants will be able to:
- Apply advanced principles and best practices of contract administration.
- Monitor, evaluate, and control contract performance using structured methodologies.
- Utilize performance benchmarking tools to compare contractual outcomes against industry standards.
- Identify, assess, and mitigate contractual and performance-related risks.
- Strengthen negotiation, claims handling, and dispute resolution capabilities within contractual frameworks.
Course Audience
This training course is suitable to a wide range of professionals but will greatly benefit:
- Contract Managers
- Procurement Professionals
- Project Managers
- Legal Counsel
- Compliance Officers
- Supply Chain Managers
- Anyone involved in contract administration and performance evaluation
Course Methodology
The course adopts structured adult learning methodologies to ensure effective knowledge transfer and skill development. These include:
- Instructor-led sessions grounded in international contract management standards
- Practical case studies and applied scenarios
- Group discussions and collaborative problem-solving exercises
- Performance analysis workshops and guided best-practice reviews
Course Outline
Day One: Foundations of Advanced Contract Administration
- Principles and frameworks of advanced contract administration
- Roles, responsibilities, and governance structures
- Interpretation of complex contractual terms and conditions
- Introduction to performance benchmarking in contract management
Day Two: Contract Performance Monitoring and Control
- Development of performance indicators and KPIs
- Tools and techniques for monitoring contract performance
- Performance improvement planning and corrective actions
- Case studies in effective contract performance management
Day Three: Advanced Contract Negotiation and Dispute Resolution
- Strategies for negotiating high-value and complex contracts
- Contractual dispute prevention and management
- Alternative dispute resolution (ADR) mechanisms
- Legal considerations in negotiation and dispute settlement
Day Four: Performance Benchmarking in Contract Management
- Concepts and objectives of benchmarking
- Internal, competitive, and best-practice benchmarking approaches
- Data collection, validation, and analytical techniques
- Interpreting benchmarking results and driving performance improvement
Day Five: Risk Management in Contract Administration
- Identification and assessment of contractual risks
- Risk mitigation through proactive contract administration
- Managing performance, financial, and compliance risks
- Applied case studies in contractual risk management
Certificates